Supplier Performance
The following criteria is used to evaluate Westbrook’s suppliers on an ongoing basis. These measurables are only a few of the requirements of our supply base, but certainly are some of the most important.
Suppliers
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Suppliers
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Supplier Performance
Summary
The following criteria is used to evaluate Westbrook’s suppliers on an ongoing basis. These measurables are only a few of the requirements of our supply base, but certainly are some of the most important.
Delivery Performance
95-100% Preferred Supplier
85-94% Needs Improvement
70-84% Probationary – CAR issued
<70% Probationary – CAR issued and opportunities reviewedQuality Performance – DPPM
<25 Preferred Supplier
>25 Needs ImprovementPrice Reductions Per Year
>5% Preferred Supplier
.1-4.9% Needs Improvement
0% Probationary – resourcing opportunities reviewed.
John C. White
Executive Vice President
Purchase Order Terms and Conditions
Quality Plus Manual Addendum to TS16949
Manual Summary
Introduction
Westbrook Mfg. Inc. (hereafter referred to as "Westbrook") Purchasing group is the supplier's first line of communication and permission granting authority whenever components or services are contracted and are provided to Westbrook. Westbrook Purchasing coordinates supplier information and provides the appropriate Westbrook support activity to the supplier, while relying upon the supplier's expertise with regard to manufacturing and quality of product.
The Supplier Quality Activity (SQA) within Westbrook, Purchasing and Quality Assurance; administers the supplier quality requirements and is the supplier's primary source for product quality related issues.
Suppliers are expected to meet the requirements of ISO-9000, or TS16949, and the requirements stated herein. These requirements are in addition to, and do not replace or supercede any of the purchase order, engineering drawing or specification requirements, or relieve the suppler of exercising independent expertise and skill in providing products and services to Westbrook.
Click here for Supplier Request for Engineering Action form
Supplier Material Release Manual
Manual SummaryIntroduction
Westbrook Mfg. Inc. faxes or emails a "Supplier Releases and Material Authorization Form" to each
of its suppliers every Tuesday unless otherwise noted. Supplier contacts should call
Westbrook if they have not received a release by Wednesday morning. Each faxed or emailed
release supersedes the previous release, and any changes should be addressed
accordingly. Suppliers should view the past due and first week’s requirement as
immediate needs at Westbrook, and apply the balance of the weekly requirements as
forecast and planned shipments.
Westbrook has established a pull system with some suppliers. These suppliers should
use the "Supplier Release and Material Authorization Form" as a forecast only and ship
to the actual signals sent by Westbrook at the determined intervals (daily, weekly).
Please see attached "Sample #2" for an example of a Westbrook pull signal.
Click here for the complete Supplier Material Release Manual
Supplier Packaging and Identification Requirements
Summary
Suppliers are responsible for designing their own packaging. Westbrook reserves the right to assist in developing acceptable or specific packaging in certain circumstances.
Standard packs must be established and used. Multiples of standard packs must be used to meet Westbrook material control release quantities.
All containers must be adequately secured to pallets. Stretch film or non-metallic strapping (at least two bands) are recommended.
Manually handled cartons maximum allowable weight is 40 lbs.
Manually handled cartons must have two labels per container on adjoining sides.
All material must be identified with a bar code label. (refer to bar code label requirements in section 4)
Click here for the complete Supplier Packaging and Identification Requirements